Reader Talkback: Have you had any problems with any Thailand online applications or bill payments?


The following is our weekly feature in which we ask our readers a news topical question and get their insight and opinions. We then share their feedback a week later and pick a variety of diverse and interesting responses.

This week, inspired by a regular reader, we wanted to ask the following. Be sure to read the context below:

Have you had any problems with any Thailand online applications or bill payments?


The context around this question comes from multiple messages and emails, although was suggested from a regular reader after they have reported trouble paying their water bill online for the past five months, being told that they have to go in-person during the Covid-19 pandemic to a store or office to do so and pay a ten baht extra fee. We also have had many messages about issues with online applications for 90-day check-in not working properly with Royal Thai Immigration. Finally, there have been multiple reports of problems with various applications tied into Covid-19 and Covid-related vaccine registration, proof, etc.

Some of these may be technical issues, of course, and some may be user issues, and some may be more widespread. However, we wanted to take the time to hear from the community if you have had problems with any online applications, what they were, and what you did to sort it out. We aren’t looking for people “bashing” businesses, but rather factual information. We also are more interested in official government applications vs. private business.

All this information will help us present data to relevant agencies and for future possible editorials.

We look forward to hearing from you! Tell us on our social media channels, in the comments below, or if you prefer your comment to be private mail us at We will publish the results and select a variety of diverse responses early next week, as always!

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Adam Judd
Mr. Adam Judd is the Co-owner of TPN Media since December 2017. He is originally from Washington D.C., America, but has also lived in Dallas, Sarasota, and Portsmouth. His background is in retail sales, HR, and operations management, and has written about news and Thailand for many years. He has lived in Pattaya for over nine years as a full-time resident, is well known locally and been visiting the country as a regular visitor for over a decade. His full contact information, including office contact information, can be found on our Contact Us page below. Stories please e-mail About Us: Contact Us: