Its merchant partners have also elevated safety guidelines in food preparation and packaging. Customers are advised to make payments via Grab-Pay to reduce any potential transmission risk.
“Grab has been closely monitoring the Covid-19 situation and is prepared to enact necessary measures to promote safety standards for everyone involved.” said Tarin Thaniyavarn of Grab Thailand.
Contactless delivery is starting on Friday (March 20), and drivers will be wearing hygienic masks as they follow the customer’s directions via an in-app chat as to where to place their order. They’ll let the customer know when they arrive, place the food order where it’s wanted and wait for the customer to pick it up.
Both parties should maintain a two-meter distance and the app will inform customers of this.
If cashless payment isn’t possible, a customer will be asked to place the cash in an envelope and put it where the food order was placed.
Source: Nation https://www.nationthailand.com/business/30384505?utm_source=homepage&utm_medium=internal_referral
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