Home Regional News Chonburi Chonburi Tourism Federation Hosts Quarterly Meeting in Pattaya to Boost Service Quality...

Chonburi Tourism Federation Hosts Quarterly Meeting in Pattaya to Boost Service Quality and Competitiveness

Pattaya, Thailand – September 13th, 2025

The Chonburi Tourism Federation held its third-quarter member meeting on September 12th, 2025, at the Grand Bella Hotel in Pattaya, focusing on updating the tourism situation, enhancing service quality, creating unique experiences, and strengthening local operators’ competitiveness in the region. The meeting was chaired by Mr. Thanet Supornsahasrungsri, President of the Federation, and included participation from travel agencies across various regions to discuss trends and traveler behaviors from key markets such as South Korea, China, India, and Russia.

The event saw teamwork from multiple government agencies, including the Tourism Authority of Thailand (TAT) Pattaya Office, the Chonburi Tourism and Sports Office, the Chonburi Provincial Administrative Organization, Pattaya City, the Thailand Convention and Exhibition Bureau (TCEB), and the Designated Areas for Sustainable Tourism Administration (DASTA). These organizations shared insights, activities, and incentives aimed at empowering member businesses.

Thailand’s tourism industry is still recovering from the pre-COVID benchmark of 2019, with the Chinese market rebounding to only about half its former strength. However, markets like Europe, Russia, India, and Malaysia are showing strong growth, helping to sustain tourism revenue. Domestically, Chonburi—particularly Pattaya—remains a tourism bright spot and hub, with hotel occupancy rates exceeding 90% during long holidays, making it one of Thailand’s top earners from domestic tourism.

Despite this, the industry faces challenges, including shifting traveler preferences toward safety and sustainability, concerns over Thailand’s safety image, and rising competition from neighboring countries aggressively targeting international tourists. Looking ahead, Thailand’s tourism recovery is expected to be steady but slower than pre-COVID levels, with the Chinese market likely needing more time to fully recover. Meanwhile, India, Russia, and Europe are seen as key drivers of growth.

To stay competitive, operators were urged to focus on elevating service quality, crafting unique experiences, and aligning with the growing trend of sustainable tourism. Leveraging Thailand’s soft power—such as its culture, cuisine, and creative activities—was highlighted as a strategy to attract high-value tourists.

Government agencies expressed their role in building confidence, providing incentives, and supporting infrastructure to equip operators for regional competition. The Federation explained the need for operators to “arm themselves” with innovative strategies to adapt to evolving market demands and ensure long-term sustainability.

For more information on Chonburi’s tourism initiatives, contact the Chonburi Tourism Federation or visit their official channels.

Adam Judd
Mr. Adam Judd is the Chief of Content, English language, of TPN Media since December 2017. He is originally from Washington D.C., America, but has also lived in Dallas, Sarasota, and Portsmouth. His background is in retail sales, HR, and operations management, and has written about news and Thailand for many years. He has lived in Pattaya for over a decade as a full-time resident, is well known locally and been visiting the country as a regular visitor for over 15 years. His full contact information, including office contact information, can be found on our Contact Us page below. Stories please e-mail Editor@ThePattayanews.com About Us: https://thepattayanews.com/about-us/ Contact Us: https://thepattayanews.com/contact-us/
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