BTS Skytrain released a statement regarding a reported malfunctioned escalator at BTS Surasak station on Saturday evening, August 20th, which injured nearly 30 people, stating that the accident was not caused by the malfunction but by overcrowding at the escalator.
Online footage that was shared widely on social media captures the moment when a large number of passengers were seen taking the escalator up to the Surasak Station to use the Skytrain service during heavy rain as of 6:38 PM. on Saturday, but some people at the top of the escalator seemed to lose their balance and caused others behind them to stumble and fall on top of one another.
About 28 people reportedly suffered minor injuries and wounds from the accident. Rescuers and volunteers were deployed to provide first aid to the injuries at the scene. The BTS temporarily shut down the escalator for investigation.
According to their statement issued after the initial investigation, the escalator was not disrupted. However, the company had already taken responsibility for taking care of the injured people and assisting them to the hospital.
Photo Courtesy: PPTV, BTS Skytrain
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