Thai Vietjet extends support to passengers’ travel in July 2021

The following is a press release. Their statements are their own.

Bangkok, June 29, 2021 –  Due to the continued COVID-19 escalation in Thailand, the airline announces further policy to support passengers holding Thai Vietjet tickets on the domestic flight network.

For passengers who booked tickets and made payments by May 31, 2021, with a travel date between 1 – 31 July 2021, may choose 1 of the following supports:

  1. Free change of flight date for one time. The new travel date must be by October 31, 2021, and subject to flight availability. Rerouting is not applicable.

(Passengers, who booked tickets via the airline’s website, can change flight conveniently through the ‘Manage Booking’ feature on the airline’s website ) 

  1. Keeping the value of the ticket as Credit Shell, which is valid for 3 months from the original travel date.

Passengers who have travel dates fall into the above-mentioned period and wish to contact the airline (at least 72 hours before the original departure time) for support, please choose 1 of the communication options below:

  1. 1.By E-Form:
  2. ‘Manage Booking’ feature at for passengers who booked ticket via airline’s website only)
  3. 3.By Line:@Thaivietjet
  4. 3.By
  5. 4.By Live Chat at

Thai Vietjet is committed to providing the highest level of safety and has made continuous efforts to offer all possible contact channels and policies to best support its passengers during the current Covid-19 outbreak.


About Vietjet: 

The new-age carrier Vietjet has not only revolutionized the aviation industry in Vietnam but also been a pioneering airline across the region and around the world. With a focus on cost management ability, effective operations, and performance, Vietjet offers flying opportunities with cost-saving and flexible fares as well as diversified services to meet customers’ demands.

Vietjet is a fully-fledged member of the International Air Transport Association (IATA) with the IATA Operational Safety Audit (IOSA) certificate. As Vietnam’s largest private carrier, the airline was awarded the highest ranking for safety with 7 stars in 2018, 2019, and 2020 by the world’s only safety and product rating website and listed as one of the world’s 50 best airlines for healthy financing and operations by Airfinance Journal in 2018 and 2019. The airline has also been named as Best Low-Cost Carrier by renowned organizations such as Skytrax, CAPA, Airline Ratings, and many others.

Thai Vietjet is cooperating with Vietjet to extend its flight network and provide more opportunities for travelers in the world to discover Thailand and many other countries. Currently, the airline operates 14 domestic routes from Bangkok to Chiang Mai, Chiang Rai, Phuket, Krabi, Hat Yai, Khon-kaen, Nakhon Si Thammarat, Ubon Ratchathani, Surat Thani, Udon Thani plus the direct flight from Chiang Rai to Phuket, Hat Yai, and Udon Thani, direct flight from Chiang Mai to Nakhon Si Thammarat, 8 routes connecting Thailand and Vietnam such as Bangkok to Da Lat/ Da Nang, and more international routes from Thailand to mainland China.

Further information at

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Adam Judd
Mr. Adam Judd is the Co-owner of TPN Media since December 2017. He is originally from Washington D.C., America, but has also lived in Dallas, Sarasota, and Portsmouth. His background is in retail sales, HR, and operations management, and has written about news and Thailand for many years. He has lived in Pattaya for over nine years as a full-time resident, is well known locally and been visiting the country as a regular visitor for over a decade. His full contact information, including office contact information, can be found on our Contact Us page below. Stories please e-mail About Us: Contact Us: