Thai Vietjet provides support to passengers from the COVID-19 escalation
Bangkok, 26 January 2021 – Thai Vietjet announces additional support to passengers who have booked its Thai domestic tickets and made payments before January 1, 2021, with a travel date between 1 – 28 February 2021, may choose 1 one of the supports as following:
- One-time changing the travel date free of charge (fare difference applicable if any).The new travel date must be by April 30, 2021and subject to flight availability. Rerouting is not applicable. The request needs to be made at least 24 hours prior to departure.
2.Keeping the value of the ticket as Credit Shell, which is valid for 3 months from the original travel date. The request needs to be made at least 72 hours prior to departure.
Affected passengers, who wish to contact the airline in advance as advised above for their travel amendment, may choose 1 one of the below channels to contact the Customer Service Center:
- By E-Form:https://bit.ly/2L6Yv4z(Recommended Channel)
- By Contact Center: +662-089-1909
- By Line: @Thaivietjet
- By email:firstname.lastname@example.org
Thai Vietjet is committed to providing the highest level of safety for its passengers. The airline has been strictly performing aircraft disinfection daily throughout its fleet in compliance with the Thai Ministry of Public Health, plus performing cleaning and disinfection of its company premises to reduce potential risk to the staff to ensure passenger’s wellbeing.
The preceding is a press release by Thai Vietjet. The Pattaya News is not sponsored not partnered with them.