Thai AirAsia X cancels all flights to South Korea for most of March due to rising COVID19 cases

South Korea-

AirAsia X has cancelled all flights to South Korea from March 6-27 due to the Covid-19 virus outbreak.

The airline has offered three options for passengers affected by this cancellation:

➤ Passengers can postpone the travel date on the same route for one time within 30 days from the original schedule without additional costs. However, it will depend on seat availability on the flight and the conditions specified.

➤ Passengers can keep their points in the AirAsia BIG point reward account for travel in future, which must be booked within 90 calendar days from the original schedule. However, passengers can schedule the new travel date after the expiry date if the flight schedule is still available.

➤ Passengers can request a full refund for all flights to and from South Korea.

The airline will inform concerned passengers about the cancellation via email or SMS.

Meanwhile, passengers can request offers via Ava Live Chat at support.airasia.com. In case of booking through a dealer or online travel agent, passengers must proceed with the agent that they had booked with. However, the airline will monitor the situation closely and update information periodically.

Passengers can find the latest updates via Twitter: @AirAsia_Thai and Facebook: facebook.com/airasia. They can contact customer support on Twitter: @AirAsiaSupport, while they can check flight status through “Flight status” on the website: airasia.com.

Source: https://www.nationthailand.com/news/30382635

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Adam Judd
Mr. Adam Judd is the Co-owner of TPN Media since December 2017. He is originally from Washington D.C., America, but has also lived in Dallas, Sarasota, and Portsmouth. His background is in retail sales, HR, and operations management, and has written about news and Thailand for many years. He has lived in Pattaya for over nine years as a full-time resident, is well known locally and been visiting the country as a regular visitor for over a decade. His full contact information, including office contact information, can be found on our Contact Us page below. Stories please e-mail Editor@ThePattayanews.com About Us: https://thepattayanews.com/about-us/ Contact Us: https://thepattayanews.com/contact-us/